What is Voice OTP?

Voice OTP, also known as "Voice One-Time Passwords", is a secure and convenient method of two-factor authentication that allows you to verify the identity of users through automated voice calls.

Instead of receiving a one-time password through an SMS, users can receive a voice call with a unique one-time password that is valid for a limited period of time. The users then enter this password to confirm their identity.
Voice OTP offers several advantages over traditional SMS-based OTPs, such as better security, wider reach, and increased user convenience.

To learn more about how Shree Tripada’s Voice OTP Services can benefit your business, Reach out to us today!

Benefits of Using Voice OTP

Voice OTP (One-Time Password) provides a variety of benefits for both businesses and users in a secure and efficient method for authentication and verification processes. Here are some key benefits:

Greater Security:

Voice OTPs are more secure than SMS-based OTPs as they are harder to intercept and more difficult for hackers to crack.

Faster Verification:

Voice OTPs can provide instant verification, making them a faster and more efficient way to verify users' identities.

Language Inclusiveness:

Voice OTPs can provide automated voice messages in multiple languages, making them more accessible to a diverse user base.

Self-Service Password Reset:

Voice OTPs can be used for self-service password resets, allowing users to change their passwords over the phone without needing to contact customer support.

Global Reach:

Voice OTPs can be sent to customers anywhere in the world with an internet connection, making them ideal for international businesses.

Fraud Prevention:

Voice OTPs can help prevent fraud by verifying the identity of users through multiple factors such as voice recognition and IP address location.

How Voice OTP Works?

Voice OTP works by sending a one-time password through an automated voice call to a user's mobile phone. The process is as follows:

The user enters their mobile number on the website or application. The system generates a unique one-time password and sends it to the user's mobile number via an automated voice call. The user receives a voice call, which contains a unique one-time password that the user needs to listen to carefully.

The user enters the one-time password on the website or application to verify their identity.

Example of a Service that implements Voice OTP

Voice OTPs are widely used by various businesses and industries. Here are some examples:

Banks and Financial Institutions:

Banks, microfinance institutions, and loan companies use voice OTPs to enhance security during transactions and verify user identities.

E-commerce Platforms:

Online retailers and e-commerce websites utilize voice OTPs to confirm order placements, reducing the risk of fraudulent transactions.

Logistics and Delivery Services:

Companies involved in logistics or goods delivery often use voice OTPs for authenticating user identity.

Bill Payment Services:

Bill payment companies employ voice OTPs to verify user accounts and ensure secure transactions.

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Comparison of SMS OTP vs Voice OTP

Aspect	SMS OTP	Voice OTP
Delivery Method	Sent to your mobile phone via SMS	Delivered through an automated phone call
Accessibility	Needs a mobile phone with text message capability	Can be received on both mobile and landline phones
Delivery Speed	Usually fast, but can be delayed by network issues	Generally fast and less affected by network problems
Security	Can be intercepted by hackers or malware	Harder to intercept, offering better security
User Experience	User reads the OTP on their phone screen	User listens to the OTP through a phone call
Network Dependence	Depends on the mobile network for text messages	Less dependent on mobile network quality, works on voice call networks
Coverage	Might not work well in areas with poor text message service	Works even in areas with poor text service and on landlines
Convenience	Easy for users who are familiar with text messaging	Convenient for users who prefer voice calls or have difficulty reading texts
Scalability	Easily scalable but can be limited by network providers	Highly scalable and less affected by network limitations
Cost	Generally low-cost, depending on the SMS service provider	Can be slightly higher in cost due to voice call charges

How to Implement Shree Tripada’s Voice OTP
Service for Your Business

Implementing Shree Tripada’s Voice OTP service can enhance your business's security and improve user experience. We offer effective voice services for businesses of all sizes. Our Bulk Voice Calls, Voice OTPs, and IVR Services are designed to simplify and enhance your communication strategies. With our expertise, you can expect seamless communication solutions that help you reach your customers with ease. Trust us to help elevate your business to the next level.